Learn to model business processes clearly, consistently, and professionally using visual notations that support analysis, communication, and improvement.

Process Modelling

The Process Modelling course is designed for professionals who need to document, visualize, and analyze how work flows across departments, roles, systems, and decision points. The course introduces practical process modelling concepts and techniques, with a focus on clarity, usability, and governance. Participants will learn how to create process models that are not only visually correct, but also useful for process improvement, automation, risk analysis, training, and operational alignment.

What You Will Learn

By completing this course, you will be able to:

  • Understand the purpose and value of process modelling.
  • Identify process boundaries, triggers, inputs, outputs, and stakeholders.
  • Model processes using swimlanes, flowcharts, SIPOC, and BPMN-style logic.
  • Capture activities, decisions, handoffs, systems, controls, and exceptions.
  • Avoid common modelling mistakes that make process maps confusing or unusable.
  • Develop process models at different levels of detail.
  • Link process models to procedures, policies, risks, systems, and KPIs.
  • Facilitate process discovery sessions with business teams.
  • Review and improve existing process models.
  • Produce a professional process model ready for documentation or improvement.
Program Modules
  • Understand why organizations model processes and how models are used.

  • Learn how to collect process information from teams.

  • Apply practical visual modelling techniques.

  • Improve the clarity, consistency, and usefulness of process models.

  • Use process models as a foundation for analysis and improvement.

What the Learner Gets

Each participant receives:

  • Process modelling workbook.

  • Process discovery template.

  • Swimlane diagram template.

  • Process modelling quality checklist.

  • BPMN-style symbols guide.

  • Certificate of attendance.

Upcoming Batches

Book your seat

BatchModeFeesBook your seat

Jul 06, 2026 – Jul 08, 2026

3 days

Morning, 9:00 AM – 2:00 PM

VirtualEnglish
Final price: SAR 4,500Including VAT

Note: Seats are limited to ensure high-quality interaction, practical exercises, and individual feedback.

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